This privacy policy governs the manner in which Estúdio Onda Sonora collects, uses, maintains, and discloses information collected from users of our online platform and services. We are committed to protecting your privacy and ensuring the security of your personal information.
We are Estúdio Onda Sonora, located at 1421 Rua Vergueiro, 5th Floor, São Paulo, São Paulo, 04107-000, Brazil. We act as the data controller for the personal information processed through this service.
We may collect personal information in various ways, including when you visit our site, register on the site, place an order, fill out a form, or interact with other activities, services, features, or resources we make available. The types of personal information we may collect include:
- Contact information such as name, email address, postal address, and phone number.
- Payment information (though we typically use third-party payment processors, and we do not store sensitive payment details on our servers).
- Information related to the services you request or use, such as project details, audio files, creative preferences, and communication history.
- Technical information, including internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.
- Usage information, such as how you use our site and services.
We collect this information when you provide it directly to us, automatically as you navigate through our site, or from third parties.
We collect and use personal information for the following purposes, based on lawful bases such as the necessity to perform a contract with you, compliance with a legal obligation, our legitimate business interests, or your consent:
- To provide and manage the services you request, including audio recording, mixing, mastering, sound design, jingle production, post-production audio, and acoustic consultation.
- To process transactions and deliver the services you have purchased.
- To improve our site and services based on the information and feedback we receive from you.
- To communicate with you, respond to inquiries, and provide customer support.
- To send periodic emails regarding your orders, service updates, or promotional offers, where you have consented to receive them or where it is based on our legitimate interests in marketing similar services.
- To maintain the security and integrity of our platform and services.
- To comply with applicable laws and regulations.
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data storage, website analytics, and IT support. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
We may also disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy and to comply with our legal obligations, resolve disputes, and enforce our agreements.
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These may include the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request erasure of your personal information where it is no longer necessary for the purposes for which it was collected.
- Object to the processing of your personal information.
- Request restriction of processing of your personal information.
- Request data portability, allowing you to obtain and reuse your personal information for your own purposes across different services.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the physical address provided below.
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.
Estúdio Onda Sonora has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page (Note: As per instructions, I will not include an explicit date structure but implicitly, updates are tracked internally). We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Estúdio Onda Sonora
1421 Rua Vergueiro, 5th Floor,
São Paulo, São Paulo, 04107-000, Brazil